![]() ![]() Strickland still classifies himself as “a lifelong student of entomology.” He played collegiate basketball for Louisiana Tech University and ultimately received his degree in education from the University of South Alabama. He is a member of the Entomological Society of America and is a board certified entomologist specializing in urban and industrial entomology. He is an honored international, national, and local industry and motivational speaker. Strickland worked for Terminix International, a business unit of The ServiceMaster Company and spent time in India developing, training, and launching the new company venture. He joined Watnes in December of 2020 as vice president of customer experience. Strickland comes from a family deeply rooted in the pest management has spent over 40+ years involved in the industry. She was recently honored with the inaugural Impact Award for Women in Pest Management by the NWPA.įred Strickland is being promoted to the role of vice president of technical services and operational excellence. In her new role she will continue to steer Waynes “One Voice” customer experience team while focusing on excellence in supporting Waynes customers and builder partners. Her most recent role as vice president of best practices focused on the systematic and efficient integration of new companies into the Waynes family through M&A activities. She then moved back to Birmingham where she created the Waynes call center and centralized many of the company’s admin functions. Gray began her career at Waynes as a customer experience team member in Birmingham before relocating to the Gulf Coast as service center leader. Jennifer Gray is being promoted to the role of vice president of customer care and integration. He has a bachelor's and master's degree from Auburn University. Currently he serves as vice president of the Alabama Pest Control Association and was recently appointed to the board of dDirectors for Quality Pro. ![]() He is a graduate of the National Pest Management Association Executive Leadership Program and served on the NPMA Public Policy Committee. He is a third-generation pest management professional with more than 10 years of industry experience. Strickland joined Waynes as a regional market leader then served as the Waynes University and technical leader. Trey Strickland is being promoted to vice president of service and acquisition management. ![]()
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